Privcay Policy

US Autoparts Car has made it its mission to be the USA leader in the sale, distribution and marketing of automotive parts and accessories for cars and heavy vehicles. To carry out this mission, We rely on a team of motivated and competent employees evolving in a dynamic environment.
Over the years, US Autoparts Car has not only become known for the excellence of its products and its dynamic approach to its business markets, but also for its commitment to offering its customers high-quality services and top-notch advice.
To live up to this commitment, We attach great importance to the protection of the Personal Information provided to it by its customers in the scope of its commercial activities, including when they are consulting its web sites, or using its on-line services.

This policy has been drawn up to meet the requirements of the relevant provisions of the statutes that govern the protection of Personal Information and privacy. More specifically, this policy focuses on the provisions that were adopted to govern the collecting, holding, use, communication and destruction of Personal Information in the private sector. The rules that were introduced were designed to establish a balance between the rights pertaining to the protection of privacy of individuals with regard to their Personal Information, and US Autoparts Car’s needs to collect, use or communicate such information in connection with its business activities.

Business Information : US Autoparts Car, its Website, App, and Services are business-to-business services provided to our commercial customers to help them meet their business needs. As such, much of the information that we collect from our AutoZone Pro customers relate to their business, including their business’ name, address, zip code, telephone number, email address, financial account information to facilitate transactions with vehicle information, and other information related to their business. Additionally, US Autoparts Car may need to collect information related to an individual’s role within the company to fulfill an order or inquiry with AutoZone Pro, such as the individual’s name, title, location, telephone number, email address, other contact information, information related to an “AutoZone Commercial” Account with the Website, and other information. We will also collect your email address and a password that you choose when you request an “AutoZone Commercial” account with the Websites.

Personal Information : AutoZone may collect the following “Personal Information” about you when you use our Services: your name, address, zip code, telephone number, email address, gender, age, date of birth, and information about your automobile (such as your Vehicle Identification Number (“VIN”) and year). AutoZone may also collect your credit card information and billing address when you provide US Autoparts Car with such information, such as when you buy products in our Stores and on our Website; however your payment card information is passed securely to our payment card processor and is not stored by US Autoparts Car. We will also collect your email address and a password that you choose when you create a personal “My Account” with the Websites or “My Account” account within the Apps. We may also collect location-related information and information related to your purchase and product interest history.

Generic Information : Generic Information may include data that relates to Website pages viewed and visit duration, App usage, device information, your IP address information, your browser or operating system information, or other information that relates to your interaction with our Websites or Apps. In some situations, Generic Information may be used or combined in a way that it identifies you, your company, or your position within your company. In those situations, such information will be treated like Business Information or Personal Information, as applicable.

Cookies & Tracking Data : The Websites and Apps may use third party products and services to gather anonymous traffic statistics using cookies and web beacons. A cookie is a small piece of information stored on your device that helps the Websites, Apps and multiple servers recognize you. US Autoparts Car and its third-party service providers may also use other tracking technologies such as pixels, or transparent GIF files, for app and web site management and user tracking. For the application of this policy, "Personal Information" means any information which relates to a natural person and allows that person to be identified.
When it comes to how you want to use or allow cookies to be used on your devices, you are in the driver’s seat. You may set your browser or modify your device settings to block or refuse all cookies, to indicate when a cookie is being sent, or otherwise control what cookies your browser or mobile device accepts via your browser or mobile device settings. Additionally, you can choose to modify your settings and delete those cookies that are otherwise stored on your device. Please consult the instructions provided by your browser or mobile device manufacturer to find out how you can control the placement of and/or remove cookies or other technologies. Please note, however, that limiting or disabling the use of cookies and other technologies may impact or adversely affect your ability to perform certain transactions on, use certain functions of, and access certain content on our Website.

US Autoparts Car transmits non-personally identifiable Generic Information about app and website users to third parties for the purpose of analyzing cross-device engagement and targeted advertisements, including on other sites. To do this, Us Autoparts Car uses web beacons in conjunction with cookie data. Us Autoparts Car may also use third party companies to provide advertising services and/or to collect certain information when you visit and interact with the Websites and Apps. These third-party companies may collect and use non-personally identifiable Generic Information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visit to the Apps and Websites and/or other websites in order to provide advertisements about goods and services likely to be of greater interest to you. These third-party companies may use cookies and other technologies to recognize your browser to collect and record information about your web surfing activity including your activities on the Websites and Apps. In addition to adjusting your browser or device’s cookie settings, you can also opt-out of having non-Personal Information or cookies used to target ads to you by the party service providers.

To ensure compliance with this policy, US Autoparts Car makes every effort to require that its employees, representatives or agents conduct themselves in a responsible manner with respect to the protection of Personal Information. To this end, it provides them with the appropriate information sessions, or sensitization.

At US Autoparts Car, the protection and confidentiality of Personal Information that it holds is controlled at every stage of the management of this information: the collecting, holding, use, communication and destruction thereof.

At each phase of the management of the Personal Information that UAP holds, it makes sure that it gets consent from the person concerned. This consent must be manifest, free, enlightened and given for specific purposes, and is valid only for the length of time necessary to achieve the purpose for which it was requested. In this respect, US Autoparts Car prefers that consent from the person concerned be given in writing.
Only the employees, representatives or agents whose functions at US Autoparts Car require the use of Personal Information are authorized to collect such information on US Autoparts Car's behalf. In general, this information should be collected from the person concerned, and only with his or her consent. It may however be collected from a third party, provided the consent of the person concerned was obtained, or where it is authorized by law. US Autoparts Car may only collect Personal Information which is necessary to carry out its functions, to achieve specified ends, or to fulfill its mission.
The person who provides the information must be informed of the foregoing, how the information will be used, the category of persons who will have access to it, where it will be held, and his or her right to access or correct it.

I. Information You Give Us : We collect information that you decide to share with us. At times, we may require you to provide certain information – including Personal Information – in order to use certain parts of our Apps and Websites, fulfill your requests with us, or provide you with certain Services. For instance, we will require you to provide your name, address, and payment card information when you make a purchase through our Apps and Websites. We may require you to provide your name, email address or other contact information when you contact us with a question or comment. We will require you to provide your email address if you choose to sign up for our Duralast mailing list. US Autoparts Car will chiefly collect Business Information to fulfill orders between US Autoparts Car and its commercial customers.

II. Information We Obtain When You Use Our Services : We collect certain information from you through your use of our Services, such as App and Website usage data and other Generic information. For instance, in using our Websites and Apps, we may collect information about the device you use to log into, access, and use the Websites and Apps. We may collect other Generic Information in relation to how you use our Websites, Apps, or other Services (for example, aggregate metrics on how often certain pages on our Websites or Apps are accessed and viewed).
  1. Location Information: We may ask you to provide your location information when you use our Apps or Websites, to provide store locations in proximity as well as certain App features and Services. You may choose to disable location tracking; however, certain functions of the Websites and Apps not work properly if you do not share your location.
  2. Aggregate Data: We may use other Generic information such as aggregate data in relation to how you use our Websites, Apps, or other Services.
  3. Other: We collect generic network information to assure the proper optimization for Website and App functionality.
  4. Device Information and Settings: We may ask you to provide your location information when you use our Apps or Websites, to provide store locations in proximity as well as certain App features and Services. You may choose to disable location tracking; however, certain functions of the Websites and Apps not work properly if you do not share your location.
  5. Camera, Photos, and Media Files: As part of your experience, you can upload photos and images from your device to the Apps. In order to do so, the Apps may need to access or modify your camera, your photo gallery, or other parts of your device containing media files.
  6. Phone and Contacts: The Apps may request access to your device’s contacts. It may also need to access your device’s phone functions to directly call phone numbers and read phone status and identity.

Data Retention
US Autoparts Car will retain your Business Information and Personal Information only for as long as is necessary for the purposes set out in this Privacy Statement. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies, and other commercial, retail and/or marketing purposes.

Transfer of Data
US Autoparts Car’s Services are offered and available to individuals in the United States of America. While our Websites and Apps are available for anyone who is interested in US Autoparts Car, we do not sell or make available any products, goods, or other services to individuals outside of the United States, including the European Union. Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to United States and process it there. If you are located in the European Union, you should be aware that U.S. data protection laws are not deemed to be as adequate as those in the European Union. Your submission of such information represents your agreement to that transfer.

Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information from loss, misuse, and unauthorized access, alteration, disclosure, and destruction, we cannot guarantee its absolute security. By using or Websites, Apps, and Services, you acknowledge that there are data security and privacy limitations inherent to the use of the Internet, and that the security, integrity, and privacy of any and all information exchanged between you and US Autoparts Car, or between you and other related entities, cannot be guaranteed. We cannot ensure or warrant the security of any information you transmit to us or that we store, and you do so at your own risk.
We use third-party payment processors to process any transactions you make with US Autoparts Car, including via our Websites and Apps. The processing of those transactions is governed by the payment processors’ privacy statement and security practices. AutoZone is not responsible for the third-party payment processors’ data security practices.

Data Holding
US Autoparts Car applies strict security rules and makes every reasonable commercial effort to ensure the confidentiality of the Personal Information it holds on its customers and the protection thereof against loss, unauthorized access, unauthorized use, duplication or alteration. US Autoparts Car must ensure that these means are reasonable, given in particular, the sensitive nature of such Personal Information, the ultimate aim of its use, its quantity, breakdown and medium.
Furthermore, US Autoparts Car ensures that the Personal Information contained on paper is kept under lock and key, and under the responsibility of a specified individual. As for Personal Information contained on a computing medium, this is kept in a manner that ensures the effective and secure control thereof, and a limited access thereto.
Access to the Personal Information will be restricted to Us Autoparts Car employees, representatives and agents who may only use such Personal Information in the performance of their duties. The use of the Personal Information held by US Autoparts Car is limited to the purposes for which it was collected. US Autoparts Car must ensure that the Personal Information it holds is current and accurate when it is used. US Autopart Car collects, processes, and uses your information to provide the Services that we makes available to you. We therefore collect your information for a variety of reasons, including:
  1. Undertaking tasks related to the operations of our Services including our Websites and Apps, including the placement of ads and/or providing customized content to our users;
  2. Maintenance and improvement of our Services, including the Websites and Apps;
  3. Detecting security incidents; and
  4. Debugging and repairing errors that impair the functionality of our Websites, Apps, or other Services.
  5. To allow you to participate in interactive features of our Services, like our online “Chat Now!” function.
  6. To provide customer support to you and our other members, customers, and visitors.
  7. To gather analysis or valuable information so that we can improve our Services.
  8. To monitor the usage of our Services.
  9. To detect, prevent and address technical issues.
  10. To provide you with news (for instance, via a newsletter), special offers, marketing or promotional materials, and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired, or which we believe may be of interest to you, unless you have opted not to receive such information. You may opt out of receiving any, or all, of these communications from us by contacting us at the contact information listed below, or by following the “unsubscribe” links in such email messages.
  11. To provide customized content to you on the Websites and Apps, and email messages we send you in connection with your use of the Websites and Apps, such as advertisements that may be selected for you based on your demographic information, interests, preferences, and purchase history.
  12. We may also use “automatically collected” information and “cookie” information to: personalize our services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the Websites or Apps;
  13. provide customized third-party advertisements, content, and information;
  14. monitor and analyze our effectiveness and third-party marketing activities;
  15. monitor aggregate usage metrics such as total number of visitors, pages viewed, etc.; and
  16. track your entries, submissions, and status in any promotions or other activities.
US Autoparts Car undertakes not to communicate the Personal Information that it holds to third parties without first obtaining the consent of the person concerned, or where authorized by law.
US Autoparts Car undertakes at all times not to sell, transfer or lease Personal Information in its possession to third parties. Where disclosure of information is authorized or permitted, US Autoparts Car ensures that the confidentiality of the Personal Information is protected.
In particular, e-mail must not be used to communicate a message or documents containing Personal Information without the consent of the person concerned, unless appropriate measures have been taken to ensure the communication is secure and confidential.
Where Personal Information held by US Autoparts Car is no longer necessary for the purposes for which it was collected, US Autoparts Car ensures that any document containing Personal Information, regardless of the medium, is destroyed using a process that ensures the confidentiality of the information it contains.
US Autoparts Car undertakes to inform any person who so requests that it holds information about such person, what use is made thereof, and that it has been disclosed to third parties, where applicable. US Autoparts Car must, at all times, permit the person concerned to obtain access to, and consult the Personal Information about him or her.
The person concerned may also dispute the accuracy of the Personal Information about him or her in US Autoparts Car’s possession, and make the appropriate corrections thereto, in accordance with the law.
All employees, representatives and agents of US Autoparts Car handling Personal Information shall take all appropriate measures to ensure the strict compliance with this Policy, as well as with the requirements relating to the protection of Personal Information, and this, at all times.
In case of doubt regarding the application of this Policy, any employee, representative or agent of US Autoparts Car must consult US Autoparts Car’s Director Administration before taking any action whatsoever which could have the effect of collecting, holding, using, communicating or destroying Personal Information in breach of the present Policy or the law. Any observed or anticipated breach of the provisions of this Policy or of the law which could detrimentally affect the confidentiality of Personal Information held by US Autoparts Car must be reported without delay to US Autoparts Car’s Director Administration.
US Autoparts Car’s Director Administration is available to answer any questions relating to the contents or application of this Privacy Policy.
California residents are afforded certain rights related to their information under state law. US Autoparts Car aims to take reasonable steps to allow California residents to correct, amend, delete or limit the use of your Personal Information, and exercise other rights available under applicable law. US Autoparts Car informs you that, where applicable under relevant law, individuals may be entitled to the following:
  1. Right to Access / Disclosure: to have access to your Personal Information upon simple request – that is, you may receive a copy of such data upon receipt of a verifiable request, along with other information related to the collection or processing.
  2. Disclosure of Direct Marketers: to have access upon simple request, and free of charge, the categories and names of addresses of third parties that have received Personal Information for direct marketing purposes. Please see the “Direct Marketers Disclosure” section below for more information.
  3. Collecting, Selling, Sharing, or Disclosing Personal Information: upon receipt of a verifiable request, to obtain a list of:
    1. The specific pieces of your Personal Information US Autoparts Car holds;
    2. The categories of Personal Information collected about you, sold to third parties, or disclosed to third parties for business purposes;
    3. The categories of Personal Information sold within the last 12 months;
    4. The categories of sources from which Personal Information is collected;
    5. The business or commercial purpose for collecting or selling Personal Information; and
    6. The categories of third parties with whom Personal Information is shared, sold, or disclosed for a business purpose.
  4. Right to Opt-Out of the Sale of Personal Information: California residents have the right under the California Consumer Privacy Act (“CCPA”) to opt-out of the sale of their Personal Information under certain circumstances. As noted elsewhere, however, US Autoparts Car does not sell individuals’ Personal Information.
  5. Right to Deletion / "Right to be Forgotten": to obtain the deletion of your Personal Information in the situations set forth by applicable data protection law and upon receipt of a verifiable request.
  6. Right to Data Portability: to have your Personal Information directly transferred by us to a third-party processor of your choice (where technically feasible; may be limited to situations when processing is based on your consent).
  7. Right to Non-Discrimination: As defined under relevant law, you have a right to non-discrimination in the Services or quality of Services you receive from us for exercising your rights.
The following principles are a brief summary of this Privacy Policy and UAP’s undertaking to ensure compliance.
  1. Accountability – US Autoparts Car is responsible for the Personal Information it manages, and ensures that its employees, representatives or agents comply with this Privacy Policy.
  2. Reasons for collection – US Autoparts Car must determine, and inform the person concerned, why the Personal Information is being collected, as well as the terms and conditions surrounding its use.
  3. Consent - so that the Personal Information can be collected, used or communicated, the person concerned must be informed thereof and agree thereto except where otherwise required or authorized by law.
  4. Restriction on collecting - US Autoparts Car is only entitled to collect Personal Information that is necessary to carry out its functions, to achieve specified ends that it indicated and to fulfill its mission.
  5. Restriction on holding, using and communicating – the Personal Information held by US Autoparts Car can only be held, used or communicated to achieve the purposes for which it was collected unless the person concerned has consented to another use or the law requires or authorizes it. The Personal Information can only be kept for the length of time necessary to achieve the purposes for which it was collected.
  6. Accuracy - US Autoparts Car ensures that the Personal Information it collects and holds is current and accurate when it is used.
  7. Security measure - US Autoparts Car must implement security measures to protect the Personal Information it holds against any loss, theft, communication, duplication, unauthorized use or modification. US Autoparts Car must ensure that these measures are reasonable given, in particular, the information’s sensitive nature, the ultimate aim of its use, its quantity, breakdown and medium.
  8. Transparency - US Autoparts Car must provide its customer base with information regarding the standards and methods that it uses to collect, hold, use, communicate and destroy personal Information.
  9. Accessibility - Where the person concerned submits a written request, US Autoparts Car must notify him or her of the existence of the Personal Information about him or her that it holds, how it uses the information, and the fact that it is communicated to third parties, where applicable. US Autoparts Car must allow the person concerned to access the information and to contest its accuracy or its completeness.
We welcome inquiries or comments about our Privacy Policy via our help center. You may also send an email to
Mon-Fri 9:00am - 5:00pm [EST]
+1 979-557-0203